Privacy Policy

Last updated: 24 October 2026

Lewis Industries Limited (“Lewis Industries”, “we”, “us”) provides commercial cleaning, janitorial and remediation services in Saint Lucia. This policy explains what personal information we collect through lewisindustriesltd.com, why we collect it, and the choices you have.

Who we are

Lewis Industries Limited, Sans Souci, Castries, Saint Lucia, P.O. Box RB2300.
Email: info@lewisindustriesltd.com
Phone: (758) 450-4060

Information we collect

  • Quote, booking and contact forms. Your name, email address, phone number, company or organisation, the location of the property and the details of the service you ask about.
  • Shop orders. If you buy products through our online shop, your billing and delivery details and a record of your order. Payments are handled by the payment provider and we do not store card numbers.
  • WhatsApp, phone and email. If you contact us through WhatsApp, by phone or by email, we receive the details you share and your phone number or email address.
  • Job applications. If you apply for a vacancy, the information and documents you send us.
  • Website usage. Anonymous information about how visitors use the site, such as pages viewed, device type and approximate location, collected through Google Analytics, subject to your cookie choices below.

How we use your information

  • To respond to enquiries, prepare quotes and arrange inspections or services
  • To deliver and manage contracts, orders and invoices
  • To consider job applications
  • To understand which pages and services are most useful so we can improve the website
  • To protect the website and its forms from spam and misuse

We do not sell your personal information, and we do not share it with third parties for their own marketing.

Cookies

Cookies are small files stored in your browser. We use:

  • Essential cookies that the website needs to work, such as those used by the shop basket and by our spam protection.
  • Analytics cookies from Google Analytics, which help us understand how the site is used. For visitors in the European Union, the United Kingdom and Switzerland, these are only set if you accept them in the cookie banner. For other visitors they are used unless you choose Decline.

You can change your choice at any time using the Cookie settings link at the bottom of every page, or by clearing cookies in your browser.

Service providers

We use trusted providers to run the website and our communications, including our web hosting company, Google (Analytics and reCAPTCHA spam protection), WhatsApp and our email provider. They process information on our behalf and only as needed to provide their services. Some of these providers may store information outside Saint Lucia.

How long we keep information

We keep personal information only for as long as we need it for the purposes above, including to meet accounting, legal and contractual obligations. Enquiries that do not lead to work are deleted when they are no longer needed.

Security

We take reasonable technical and organisational measures to protect your information, including an encrypted (HTTPS) connection for the whole website.

Your choices and rights

You can ask us to tell you what personal information we hold about you, to correct it, or to delete it, and you can withdraw consent to analytics cookies at any time. To make a request, email info@lewisindustriesltd.com and we will respond within a reasonable time.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last changed.