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Cleaning Offices at Night – The Abbey Cleaning Service

Cleaning offices at night is an absolute win-win.

The office workday goes unimpeded by the sound of vacuum cleaners. Hard floors are safe to walk on, without fear of slipping (or leaving shoe prints) – and the air is dust-free. It’s no wonder that at The Abbey Cleaning Service, we prefer cleaning offices in the evenings and out of office hours.

Of course, we work to a multitude of schedules and will accommodate our clients’ needs on a case-by-case basis. But generally speaking, our customers prefer it as well.

And it’s got to be said… the benefits of cleaning offices at night go both ways; not just for customers, but for cleaning professionals, too. It’s easier and cheaper to travel, there’s plenty of room to do the job – and nobody to disturb in the process!

The biggest benefit to cleaning offices at night is obviously that there’s no disruption to the workflow of either office workers or cleaners – but there’s so much more to it than that.

The benefits of office cleaning at night

In this post, we’ll talk about cleaning offices at night, and how something so simple can have knock-on effects that benefit businesses and cleaning professionals to boot.

Stay on top of energy prices

Right now, the cost of energy is a major concern, and quite a lot of businesses in Cardiff are finding themselves with electric bills more than three-times higher than they were just a couple of years ago.

Cleaning offices at night means that the energy used to do a clean is cheaper, as it’s charged at the off-peak rate. This will add up, considering that the best commercial vacuum cleaners on the market can have 3,000 watt motors, and run for an hour on a big clean.

Bang for buck

Let’s face it, office space isn’t exactly cheap in Cardiff. Making the most of it, especially in these times of hybrid working, is more important than ever – but getting the most out of your cleaning service is equally as important. Cleaning offices at night allows for a proper office deep clean, as cleaners can tackle tasks that might be challenging while people are working at their desks.

Take the dirtiest places in the office as an example – in order to properly clean a workstation, including the phone and the mouse, work has to stop. But not if the clean is being done at night. This isn’t just a productivity booster, but a hygiene booster, too!

Learn more: The Ultimate Guide to Cleaning Office Equipment


We get that cleaning isn’t exactly the jazziest thing to be going on when visitors and clients pop in during the day. A clean office is amazing – and we’re super proud of what we do – but cleaning with discretion is just that little bit more “pro”.

Providing a spotless work environment without ever seeing the cleaning actually happen is like a really good magic trick. Do it right, and nobody will be sure you did anything at all…

Happier workers (and cleaners!)

A clean office is a happy office – and when your team can walk straight into a spotless workplace, without having to contend with vacuum cleaners, dusters and disturbances, they’ll be much happier about getting down to business.

But it’s easier on cleaning professionals, too. A lot of our team choose cleaning because it’s a flexible profession, and working out of office hours means that they can work to their lifestyle. Cleaning offices at night means that there’s less traffic on the way to a job, and there’ll always be space in the car park – but it also makes the actual job easier and more comfortable. That means we can do more in less time, providing the consistently excellent level of service that our customers choose us for.

Get Your Office Cleaned Out of Hours

Get professional out of hours office cleaning in Cardiff – from The Abbey Cleaning Service. Call 029 2067 9323 today, and find out how we’ll help you keep your office clean and bug-free – without disrupting your workday.

How to Clean Mouse Mats & Desk Mats

Mouse mats used to be everywhere. They came with every new computer purchase – like they were a vital part of the computer setup. Of course, this is from back when all computers were beige boxes, laid on desks with giant CRT monitors perched on top of them. Times have changed quite a bit since then, and so have mouse mats.

You see, mouse mats had a function back in the day: they provided dependable grip, and a predictable surface – two things that an old computer mouse needs in order to work.

The old computer mouse design used a weighted, rubberised ball to track motion. The ball would roll inside the mouse as it was moved, and this in turn moved against electronic rollers inside the mouse. These rollers sent the signal to the computer that the mouse was moving in a given direction – and the cursor on the screen would then behave as expected.

Except for when it didn’t. The Achilles heel of the old ball and roller design was that it would get clogged up with fluff and dirt, which would cause the rollers or ball to stop moving. These old mice needed almost constant cleaning or they wouldn’t work – and cleaning mouse mats was required to stop it happening again too quickly.

So it was a big relief when the optical mouse was invented – and the ball design was retired. But with no need for grip, optical mice rarely needed a mouse mat to work (except for on a rare handful of highly reflective surfaces).

Plus, as more people moved over to laptops and trackpads, the humble mouse mat seemed relegated to history. But not for long. They were about to make a big comeback.

Anyone who got used to working with oversized mouse mats found it hard to go back to the hard, flat, cold of the bare desk. Why not have a comfy, soft mat under everything your hands touch – the keyboard, mouse, your phone?

And so, desk mats were born. A fancy and fashionable (yet functional and comfort-driven) desk accessory, bound for offices the world over.

Today, we see absolutely loads of desk mats in offices. Some have built-in wrist support, some are purely decorative, and some act as non-reflective surfaces for optical mice to track better over.

No matter why they’re used, they all share one thing in common; they get really dirty. We’ve already covered cleaning computer mice, keyboards and office desks in detail – but now, in this post, we’ll get into cleaning mouse mats and desk mats.

How to clean a mouse mat

Office desk with mouse matOffice desk with mouse mat
Mouse mats can get pretty gross. Makeup, food, skin oils, hair – all grime on your hands from just living your life – it all gets absorbed into the soft fabric and neoprene. And if you, like some of us around here (not naming any names), tend to spill a tea or coffee from time to time, then that’s going to soak into the mat, too.

Some mouse mats are machine washable, but the machine washing process is harsh and can deteriorate the materials over time. Rubber doesn’t like getting stressed like this too often, as it can crack, and the glue keeping the fabrics together can separate.

The safest bet is to follow these simple instructions to clean a mouse mat:

  1. Take the mouse mat to a sink. Dab off any spillages, and dust off any crumbs or surface debris
  2. Using very warm water, soak the surface of the mouse mat and scrub at stains or marks with an old toothbrush or cloth
  3. For persistent marks or oily stains, scrub in some washing up liquid with an old toothbrush
  4. Thoroughly rinse the mouse mat with cold water – allow to air dry, away from direct sunlight or heat sources

That last point is important: UV light from the sun can damage plastics and fade colours, and heat can cause rubber to become too dry. Even though it takes a little longer, be sure to air dry your mouse mat.

How to clean a desk mat

Well, it’s kind of the same drill as above – but desk mats usually have more variety in their materials and fixings than mouse mats, and are generally about 4 times the size (or bigger).

  1. Dust off your desk mat and rinse it in a large sink with warm water
  2. Scrub it with a soft brush and some washing up liquid or fabric cleaner, depending on the top material (check the manufacturer’s recommendations first!)
  3. Rinse with cold water, until completely clear of washing up liquid or fabric cleaner
  4. Let the mat drip dry for about 15 mins, then leave to air dry fully

There you have it – a perfect process for how to clean mouse mats and desk mats, at home or in the office. Still got more office equipment to clean? Read this next: The Ultimate Guide to Cleaning Office Equipment.

Office cleaning, done by professionals

Get professional office cleaning in Cardiff – from The Abbey Cleaning Service. Call 029 2067 9323 today, and find out how we’ll help you keep your office clean without disrupting your work day.

How to Clean Office Radiators

As we leave summer behind and start to approach the autumn and beyond, it’s time to start thinking about preparing your office for the months ahead. And cleaning office radiators is part of that prep.

Yep, you read that right. Radiators. They need cleaning, too – just like any other surface! There’s good science behind why you should clean office radiators, which we’ll get to in a little bit. Let’s get started!

Why do you need to clean office radiators?

Have you ever put the heating on and noticed a musty smell – almost like a burning smell? That is how you know you’re in close quarters with a dirty radiator, and it’s not just the smell that’s bad.

Dust buildup on radiators can lead to poor indoor air quality, as the hot air frees trapped dust, allowing it to circulate around the room. This can dry out people’s airways more than unusual, and cause infections to spread much faster around an office. That should be reason alone to clean them, but dust buildup can also impact your building’s heating efficiency.

Okay, not by much. But over time, it all adds up. A clean radiator heats your office more effectively, saving energy and money – what’s not to like about that?! As an added bonus, regular cleaning can prevent the finish on your radiators dulling and tarnishing over time, meaning fewer licks of paint.

All in all, cleaning office radiators is beneficial, and you should definitely be doing it. So how’s it done? Well, that depends on the types of radiators in your office.

Types of radiators

There are a few types of radiators commonly found in office spaces:

Panel radiators

These are the flat, rectangular radiators that were popular in the 80s and 90s. They’re everywhere – in homes, offices, hotels… You name it. They are versatile and efficient, and probably the most common kind of radiator as a result. They are really easy to clean due to their accessible surfaces, and can be done with just a cloth and a duster most of the time.

Cast iron radiators

These are still around, especially in “trendier” office buildings – or old, repurposed ones. Known for their durability and classic appearance, cast iron radiators can take a bit more effort to clean due to their gappy and bulbous design, and their rough surface can snag on cloth and rags.

Convector radiators

These radiators are less common, and ultra-modern looking. They distribute heat effectively but can be a bit tricky to clean.

Now we know the types, let’s look at how to clean each kind of office radiator.


How to clean panel radiators

First, turn off the heating and make extra sure that the radiator is cool.

Remove as much dust as you can from the outer panel with a clean, dry microfiber cloth. Next, use a radiator brush or a long duster to reach those tight spots on top of the radiator and in between the panels.

Once all loose dust is removed, use a clean cloth and domestic cleaning spray to polish off any baked-on dust and grime.

How to clean cast iron radiators

Again, turn off the heating – and remember that cast iron retains heat for a long time. Wait for it to cool fully before getting to work.

Use a soft brush to remove dry and loose dust from the surface, and to really get into all the crags. For intricate details, a toothbrush works well. If your cast iron radiator has stubborn dirt, be careful using anything acid or base on it (like vinegar or baking soda), as these can corrode iron. And we all know that water makes iron rust…

But here’s a tip: try GT85 (similar to WD40, but it smells better). It polishes, protects and cleans metals, without damaging their finish.

How to clean convector radiators

One more time for the people in the back: turn off the heating and wait for the radiator to cool before attempting to clean.

Dust the fins carefully, with a soft brush or a brush vacuum cleaner attachment. Pay attention to the spaces between the fins – that’s where the dust likes to hang out. You could also use a radiator brush or thin profile duster for this.

How do you clean behind a radiator?

This is where long-handled radiator brushes and dusters stop sounding like a silly idea, and start looking like an investment. In a pinch, use a rag on a stick – but be prepared to get frustrated with it!

Simply slide the brush or cloth between the wall and the radiator, to collect dust and debris.

And if you’re done with cleaning between the radiator and the wall, using a radiator reflector panel prevents dust buildup (it’s not as grippy as a bare wall) and it saves on heating bills. Double win!

So, there you have it – the hows and whys of cleaning office radiators. But if you’d rather be doing your job than doing the cleaning, let us have a crack at it…

Office Cleaning in Cardiff

When the weather changes and the office windows stay closed, air quality can drop – and so can morale. Don’t let it happen to your workspace! Call The Abbey Cleaning Service on 029 2067 9323 for professional office cleaning in Cardiff. Get your office freshened up ready for the autumn – without disrupting your work day.

How to Clean Office Rugs (Without the Hassle)!

Ah, rugs. They really bring a room together – especially in one with hard floors. And offices seem to be leaning towards hard floors more and more these days, typically those in newer purpose-built commercial spaces.

Rugs are great. No, seriously! They make a space feel cosy and homely, and add much needed comfort to an otherwise harsh floor. They absorb a lot of the high frequency sounds reflected by hard floors, which can make a massive difference to people’s focus and acoustic comfort. They’re also pretty cheap when compared with a full carpet – and can be changed much more easily, too.

But with employees constantly coming and going, office rugs get quite a lot of abuse. When the rains start falling and the weather turns, a clean rug can become a distant memory. All that grime looks bad, and can even contribute to illnesses – so cleaning office rugs shouldn’t be an afterthought.

Let’s go over the basics of office rug care, how to clean office rugs, and when to know it’s time to call in the professionals…

Day-to-day rug care

Before delving into the specifics of office rug cleaning, let’s discuss some day-to-day maintenance for your office rugs – with some top tips for the dreaded vacuum cleaner suck!

Give them a regular vacuuming

Regular vacuuming is the cornerstone of rug maintenance. It helps to remove all the dirt, dust and muck that accumulate on the surface – but preventing the rug from getting chewed up by vacuum cleaners is another story…

If you’ve ever tried hoovering a rug yourself, you’ll know. Even the weakest vacuum cleaner’s suction manages to lift the edges, making cleaning tricky. And if you have one of those rotary-headed pet hair ones, tasselled and high pile rugs invariably get chewed up beyond all recognition.

The secret to effortless rug vacuuming? Commercial vacuum cleaners – which usually have multiple settings for different textures and lengths of pile. If you have one, set the head higher, and things should feel much easier!

If not, don’t worry. Here are a few tips:

1. Remove the rotary tool

If your vacuum cleaner has a rotary head, like some Dysons and Sharks do, use a plain fixture instead. This is particularly useful on rugs with tassels at the ends.

2. Try to vacuum away from your body

Most of your suction, chewing and lifting problems can be solved by vacuuming in an outward motion.

Stand with one foot at the edge of the rug, and vacuum outwards, stepping out with the other. Instead of drawing the vacuum back (which will cause lifting), continue over the edge and repeat from the other end.

3. Use a beater

If none of that takes your fancy, just beat it! Take the rug outside, hang it up, and whack it with a beater (cricket bats work nicely, too). This does wonders for removing dirt and dust, and is more effective than vacuuming in some ways. Just be careful you don’t damage the rug, yourself, or anyone else!

Protect the most used areas

To reduce the wear and tear on your office rugs, you could put down rug protectors. These protective plastic coverings definitely make cleaning easier, and can prolong the lifespan of your rugs – but they tend to look a bit naff, and kind of undo all the good your rug was doing in the first place. They might work seasonally, when the weather would otherwise make your rugs a soggy mess!

How to deep clean a rug

Day to day care and regular vacuuming alone are not enough to keep your office rugs in peak condition. Over time, dirt, stains and smells can build up. And when they do, it’s time for a more thorough cleaning.

Before deep cleaning, you need to know the material of your rug. Common materials include wool, synthetic fibres (like nylon and polyester) and blends. Each material has its own cleaning requirements, and you can find out more by looking at the rug’s label.

Woollen rugs and carpets are soft and very hard wearing, but they need gentle care. It’s advisable to consult a commercial carpet cleaning service, especially for deep cleaning. Wool is sensitive to harsh chemicals and excessive moisture, and can become misshapen with heat.

Synthetic rugs, on the other hand, are way more forgiving. They can often be cleaned effectively using DIY methods, depending on how dirty and stained they’ve become. One way to do this is with a wet/dry vac and some carpet shampoo – but be careful to only clean with products that are suited to the material of your rug. Again, if in doubt, consult the rug’s label.

Step 1: Preparation

Thoroughly vacuum (or beat) the rug to remove surface dirt and dust. Prepare the carpet shampoo by following the instructions on the label.

Step 2: Testing, testing…

Before applying the shampoo to the entire rug, do a little spot test in an inconspicuous area to make sure it doesn’t cause discoloration or damage.

Step 3: Lather up

Gently apply the shampoo to the rug’s surface using a scrubbing brush. Work the shampoo into the rug with a scrubbing motion. Pay extra attention to stained or soiled areas.

Step 4: Rinse

Rinse the rug thoroughly with clean water to remove all traces of shampoo. Do your best not to oversaturate the rug with moisture – too much water can make it hard for the wet/dry vac to work, and will lead to issues like mould and mildew. A squeegee is useful for pushing out the excess water.

Step 5: Drying

Use a wet/dry vac to suck out any remaining water, then let the rug air dry fully before putting it back in the office.

Professional rug cleaning

Of course, you could use a professional commercial cleaning service to do all of this for you – and that should certainly be your choice for heavily soiled or delicate rugs. Those situations need expertise, equipment and experience. And at The Abbey Cleaning Service, we’ve got all three.

Carpet and rug cleaning for commercial clients

The Abbey Cleaning Service is a team of professional office cleaners in Cardiff. We’re well-equipped and skilled in office carpet cleaning, including rugs.

Call 029 2067 9323 today, to find out how we clean office rugs and keep your carpets fresh, without disrupting your work.

Should You Get an Office Roomba?

Uh oh. Looks like we’re all out of a job. The robots are here – doing tax returns, writing emails… and now, they’re even doing office cleaning?!

So, should you go out and get an office Roomba?

Well… No. You see, Roombas (those cute little things that cats like to ride) have been around for a couple of decades now – but they haven’t quite hit mass adoption. And we’ve yet to see one in any commercial spaces we’ve been to.

Why is that?

It might be because, while robot vacuum cleaners have come a long way since the early days of staircase dramas and epic fails, they still can’t do what people can do. They’re not very quick or efficient, and can’t support a large, deep clean.

Roombas and similar devices navigate through spaces, cleaning as they go. They map out the space with a sensor array, to make the next clean faster. The batteries last a long time, and the device will navigate back to a docking station to charge itself when it’s running low.

It’s all very smart stuff – but the results are nearly always lacklustre.

Roombas and other robot vacuums fare best doing little bits at a time, over a long time. That doesn’t fit well with a working environment.

And then there are the issues of power and size. Even the most powerful robot vacuum’s suction capability is less than half of what a bog-standard manual upright vacuum cleaner could achieve, and the dust capacity is significantly smaller.

This makes them better suited to household or very light cleaning work – not for commercial use.

They make sense for home use. There are fewer occupants in a home, a consistent floor plan to work to, and a much more relaxed, controllable environment. People are out most of the day at work or school, so the robot can go about cleaning with nobody to get in the way of.

Offices tend to be slightly more hectic places – with lots of foot traffic, mixed floors, and random piles of stuff accumulating here and there throughout the day. Robots can’t navigate this sort of change well – actually, they struggle at the best of times, even in household environments (pets, anyone?).

Commercial cleaning and office cleaning pose distinct challenges for robotic vacs, like fire doors needing to be shut at all times. And if you work over multiple floors? Good luck training them to use a lift!

Oh, and they still need to be emptied out…

There are other, even more obvious downsides to getting Roombas for office cleaning. Plugs and wires under desks, office furniture and partitions, limited battery life and much larger floor areas being just a few.

But above all else, it’s the lack of decision-making, experience and problem-solving that knocks office robot vacuums for six when it comes to commercial cleaning.

Professional decision-making often comes into play with office cleaning jobs – especially with spot cleaning. We’ve seen some pretty wild stuff smooshed into carpets, sofas and office chairs in our time – and we doubt that a robot could effectively get those heavy soils out, let alone differentiate between a crumbly problem and a gooey one!

So, all this leads us to ask: if it’s not robotic vacuum cleaners, then what is the future of office cleaning?

The future of office cleaning will still be human-powered

Sorry, futurists – we meatbags are still the best bet for office cleaning for the foreseeable future. While office cleaners aren’t going anywhere any time soon, we probably will see more tech being used in our line of work; and here are some upcoming developments in cleaning tech.

UVC disinfection

In a futuristic development for the cleaning world, Ultraviolet C (UVC) light has proven effective in eliminating bacteria and viruses. UVC disinfection systems could soon be used in an office cleaning job near you… But they’ll be operated by people, not robots!

Smart waste management

Imagine an Internet-connected bin for your office, equipped with sensors that could tell you how full it is – plus what bin collection day it is next. It doesn’t sound like much, but it would make waste collection and cleaning jobs more efficient overall. And it would be a real lifesaver at home, too!

Air purifiers

Advanced air purification systems have become more popular in offices since covid, but they’re a smart investment at any time. They filter out dust and allergens, and can also neutralise airborne illnesses – contributing to a healthier workforce.

Office Cleaning – By Humans, For Humans

Get professional out of hours office cleaning in Cardiff – from The Abbey Cleaning Service. Call 029 2067 9323 today, and find out how we’ll help you keep your office clean, without disrupting your workday (or any robots).

The Psychology of Cleanliness: How Clean is Clean Enough?

For all our best efforts to clean everything immaculately (and we, as cleaners, really do try), even the most controlled environments in the world are contaminated in some way.

In office cleaning, you think about germs around toilets, mud in carpets, dust in the air… But even if you could remove all of this, you’d still find contaminants. While you’d expect mud-free and dustless to be as clean as it gets, it’s not. It just… feels clean.

This is interesting, because there’s a clear psychological sense of cleanliness, with no scientific definition – and on the flipside, a very scientific one of absolute sterility.

Think about the feeling you get when you’ve had a lovely hot bath, or scrubbed down in the shower. You’re clean, right?

And when you get into bed – tucked into freshly laundered, crisp bedding that smells like flowers from the mountains… That’s just about the cleanest feeling in the world!

But this is just a state of mind. You feel clean. In reality, you’re covered in the remnants of the minerals in your water supply, the perfumes in your soaps, the greases and oils in your body lotion… and countless bacteria.

Even the very air you breathe is full of dust, odours and unknown particles. Even if you were “clean” after a bath, you’re covered in stuff again as soon as you leave it.

Now, we’re not suggesting you give up bathing or washing your hands, or wiping down your kitchen, or anything like that – just because it’s a hopeless effort! Basic hygiene still counts, folks; you can still get unwell from nasty bacterial or viral contamination.

We’re just trying to explain that there are forces outside of our control when it comes to cleanliness.

And one man knew this better than anyone else.

In the 1940s, a man by the name of Clare Cameron Patterson made a shocking discovery of just how contaminated our environment was. His tireless work to remove one particular contaminant has given everyone cleaner air, safer food – and a true age for planet Earth.

That’s an odd sounding combination, until you learn how the age of the Earth is measured.

And it all starts with absolute cleanliness.

Unseen, unclean

Patterson’s pursuit of cleanliness began in the 1940s, when he was tasked with finding the most accurate age of the Earth possible, using a method called U-Pb dating (or uranium-lead dating).

It’s an intricate method, but it basically boils down to this: when the planet was born, some rocks were formed containing the metal uranium – and uranium is radioactive.

It breaks down over time into lead. So, by measuring how much of this lead is in the rock, and knowing how long uranium takes to break down, you can accurately age the Earth.

But no matter what Patterson and his team did, they always detected an overabundance of lead – more than was possible from their samples alone.

Where was all this excess lead coming from?

Patterson began losing his cool searching for the answer. His psychological sense of clean had shifted radically; scrubbing, purging, always searching for the source of lead.

And then, he found the answer. Floating in the air, invisible – and deadly.

It was petrol. Old fashioned leaded petrol.

Patterson had discovered the biggest public health concern to date; atmospheric lead poisoning from fuels was destroying the lungs and brains of children and adults, the world over. In combination with the lead in food, from being used in canning, the levels of lead found in human blood had skyrocketed to never before seen heights.

Patterson lobbied against the oil companies for years, gave his evidence tirelessly – and eventually, he won. Lead was phased out of fuels entirely by 1986, and it was in decline long before. All thanks to him.

It came at a huge personal cost. His career was over. He dedicated his life to public safety, and lost sight of his scientific ambitions. He picked a fight with a powerful enemy, but because he won it, not even supposedly neutral organisations would take him on afterwards.

But he did eventually get an age for the Earth.

It’s 4.54 billion years old, give or take a few million years…

Making this measurement required the cleanest room ever devised – the Ultraclean Chamber. Not a hint of dust, dirt, mud, bacteria – not even atmospheric lead.

Developing the means to measure the age of the Earth took years, and the Ultraclean Chamber is thought to be the first ever “cleanroom”, now commonplace in medicine, tech and scientific research.

These are the most objectively clean places in the world today.

So, what’s all of this got to do with the psychology of cleanliness at work?

“Clean” is a state of mind

Patterson’s mission was impossible without the cleanest environment ever created.

While the unseen contaminants rarely bother us, a feeling of being unclean is unbearable to many. You can be otherwise dirty and sweaty – but a splash of water and a change of clothes can make you feel brand new.

Clean enough, for us non-scientists, is just that; it’s enough.

And the same is true of office cleaning. Even the smallest of gestures, like running a hoover around, can make the office look, smell and feel clean. Dusting your desk takes away that ‘ick’ you feel when you sit down to work. And this decreases the cognitive load we all feel at work, buzzing in the background of our minds.

That frees up headspace, and allows teams to function at a higher level.

People simply feel happier for feeling cleaner.

Yes, offices get dirty. People create mess and stains, crumbs and smears – on an hourly basis, sometimes. But the feeling of being clean is a positivity booster, a productivity booster, and an all-round benefit to people and businesses.

And you don’t need a scientifically sterile cleanroom to get that.

Just a good office cleaner.

Office Cleaning – for Happier Days at Work

Get professional office cleaning in Cardiff – from The Abbey Cleaning Service. Call 029 2067 9323 today, to find out how we’ll help you keep your office clean, happy and productive all year.